Refund Policy

💸 Refund Policy

Effective Date: 🗓️ July 10, 2025
Business Name: 🏢 Digit Packs
Contact Email: 📧 digitpacks9@gmail.com
WhatsApp Support: 📱 +94 741 185 950

At Digit Packs, we are committed to delivering high-quality digital products instantly and securely. Due to the nature of digital content, all sales are final and we do not offer refunds, returns, or exchanges once a product has been downloaded or accessed. ❌💳

📌 Why No Refunds?

Digital products are non-returnable once delivered. Unlike physical goods, once a file has been downloaded, it cannot be “returned” — and access to the content cannot be revoked.

We stand by this policy to:

  • 💼 Prevent misuse or unauthorized redistribution

  • 🛡️ Protect our content creators and their intellectual property

  • 🔄 Maintain fair pricing for all customers

✅ Your Responsibility as a Customer

Before making a purchase, please make sure to:

  • 📖 Read the product description carefully

  • 🖼️ Review any previews, screenshots, or file details

  • 💬 Contact us with any questions before buying

  • 🖥️ Confirm that the file format is compatible with your device or software

🛠️ In Case of Download Issues

We understand that technical issues can occur from time to time. If you:

  • Didn’t receive the download link

  • Encounter a corrupted file

  • Accidentally purchased the wrong item

📩 Please contact us immediately, and we’ll do our best to help resolve the issue.

We’re here to support you — and we’ll make sure you get the digital product you paid for. 🤝

⚠️ Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in:

  • ❌ Account suspension

  • ❌ Revocation of download access

  • ⚖️ Further action to prevent abuse

We kindly ask that you reach out to our support team so we can work together to find a solution. 🙏

🧾 Summary

  • ✅ All purchases are final

  • ❌ No refunds or returns are allowed for digital content

  • 🛠️ We’ll help resolve technical issues to ensure a smooth experience

Thank you for understanding and respecting our Refund Policy.
Your trust and satisfaction are important to us at Digit Packs! 💙

Shopping Cart
Scroll to Top